The Limits of User Research

On the face of it, this would seem to be a parable about how an artifact changes with use — an early instance of user-centered thinking about human artifacts. But there’s something a bit tricky about how a suit of armor is best used and what its function really is. Birbal’s response is cryptic, and it forces you to think about the whole the point of battle armor: it must not only resist onslaught, but allow its wearer to move about and conduct battle. – See more at: – says Aditya Dev Sood.

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This is the third in a series of brief pieces  on the unfolding journey of a new incubator based in New Delhi from the Startup Tunnel (@StTnL). Also check outEntering Startup TunnelWhat Makes an Incubator Tick? and When Startups Begin to fail.